![]() If a Ship From Location does not have a meter number yet, ShipStation will attempt to register it when you get rates or create a shipment. This registry creates a meter number that we store on our backend. What it means: To create FedEx labels or get rates from FedEx, ShipStation must register each Ship From Location in your account with FedEx. Let them know you received this error and we will correct the issue so meter registration will be successful and you can proceed with creating labels.Įrror: Unable to register meter: Shipping address provided does not match our records What to do: Contact our ShipStation support team. However, something blocked the meter registration (most likely a setting meant to prevent excessive calls to FedEx’s API). ![]() What it means: The first time you get FedEx rates or create a FedEx label in ShipStation, FedEx registers a meter for that Ship From Location. The available options are:Įrror: Meter registration is disabled for this seller. We recommend you choose the same Drop Off Type you and your FedEx representative set up to use with your account. The Drop Off Type you select in the FedEx Carrier Settings can affect estimated rates. For shipping Dangerous Goods with FedEx, you must log into your FedEx account directly. Label Message 3: To use Label Message 3, you must also use Label message 1 and 2.ĭangerous Goods shipping is not available for FedEx in ShipStation. This fee will only apply when the package is actually picked up on a Saturday. When you get rates for FedEx on a Saturday, a Saturday-Pickup fee will be included in the estimated rate. This may cause the estimated rates to be incorrect for some Residential FedEx shipments. The ShipStation address validation tool does not distinguish between Residential or Commercial addresses, so all addresses process as Commercial addresses. Instead, customs forms will be signed using the Return Name from the Ship From Location. The international setting Sign Customs As does not apply to FedEx shipments. The Ship Date for created labels must be within 10 days of the current date. You must be on a billed account to connect FedEx to ShipStation. ShipStation does not support "Cash Only" FedEx account types. See FedEx's page on Dangerous Goods for more information and restrictions. You must use your own packaging when you ship dry ice. When you create FedEx shipping labels, enable this option to let FedEx know the package contains dry ice. When you create FedEx shipping labels, enable this option to let FedEx know the package contains alcohol. When you create FedEx shipping labels, enable this option to allow for package delivery on Saturdays. When you create FedEx shipping labels, enable Collect on Delivery so that FedEx will collect funds from the recipient when they deliver the package. ShipStation will send your EORI and VAT numbers to FedEx when creating your labels (if present on the order). If used in conjunction with third-party or recipient billing, the billed account will be responsible for the duties and taxes. You must have your FedEx account connected to ShipStation to choose a FedEx service for a shipment.Įnable the option Bill duties and taxes to payor of shipping charges to have the costs of duties and taxes billed back to your FedEx account, instead of to your customer. To be included in the FedEx Ground Manifest, a shipment must meet one or more of the criteria listed here:Įnter the Account #, Country, and account zip code of the third-party account. ![]() Print this form from the End of Day section in the Shipments tab. If ShipStation is not able to submit customs information through ETD (either because it's not enabled for your FedEx account, or because the destination country does not support ETD), you will need to print any necessary customs forms and include them with the shipment.įor certain kinds of FedEx Ground and FedEx Home Delivery shipments, a FedEx Ground Manifest will be available to print from ShipStation. Labels created using ETD will have ETD printed on the label. ShipStation will automatically attempt to submit customs information electronically through the FedEx ETD program. However, you may still wish to void labels you don't use for improved accuracy in your shipment reports. ![]() FedEx does not charge your account upon label creation in ShipStation.Īny FedEx labels you create in ShipStation that are NOT used will not be billed on your invoice. FedEx bills you for only the labels you use, which are invoiced monthly to your FedEx account.
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